Refund policy

Return & Refund Policy – Imsyko

At Imsyko, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.


1. Returns Eligibility

  • Items must be returned within 7 days of delivery.
  • Products must be:
    • Unused and unworn
    • In original packaging
    • With all tags attached

❌ We do not accept returns for:

  • Worn or used items
  • Items damaged by the customer
  • Clearance or sale items (if mentioned)

2. Refunds

  • Once we receive and inspect your return, we will notify you.
  • If approved, your refund will be processed within 5–10 business days.
  • Refunds will be issued to the original payment method.

3. Exchanges

  • We only replace items if they are defective or damaged.
  • For size exchanges, contact us before returning the item.

4. Return Shipping

  • Customers are responsible for return shipping costs.
  • Shipping fees are non-refundable.

5. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your bank/payment provider