Refund policy
Return & Refund Policy – Imsyko
At Imsyko, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.
1. Returns Eligibility
- Items must be returned within 7 days of delivery.
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Products must be:
- Unused and unworn
- In original packaging
- With all tags attached
❌ We do not accept returns for:
- Worn or used items
- Items damaged by the customer
- Clearance or sale items (if mentioned)
2. Refunds
- Once we receive and inspect your return, we will notify you.
- If approved, your refund will be processed within 5–10 business days.
- Refunds will be issued to the original payment method.
3. Exchanges
- We only replace items if they are defective or damaged.
- For size exchanges, contact us before returning the item.
4. Return Shipping
- Customers are responsible for return shipping costs.
- Shipping fees are non-refundable.
5. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your bank/payment provider